Service Sector EDI Toolkit
How to embed Equality, Diversity and Inclusion into your service sector business
Section One
An Introduction to Equality, Diversity and Inclusion (EDI)
This section is an introduction to EDI, along with some key definitions and facts. It explores the benefits of embracing a culture of equality, diversity and inclusion in your business.
Resources include:
EDI Toolkit Checklist
Section Two
Embedding EDI when advertising a job role
This section explores how you can embed a culture of EDI in your recruitment practices from the very beginning of your employees’ journey. This section will provide advice and best practice on how your business can embed EDI when advertising new vacancies to prospective employees.
Resources include:
Best Practice Job Advertisement template
Section Three
Embedding EDI into assessment and interviews
Your recruitment process is an opportunity for candidates to judge whether they are a good fit for your business. Part of their decision-making process will include judgements on your business’ culture and the first impression you make to them. This section will explore ways in which your business gives a great first impression.
CV assessment instructions | CV review matrix template | Interview instructions | Interview matrix template
Section Four
Embedding EDI into induction and onboarding
Great employee onboarding processes can dramatically improve employee retention. This section will cover the basics of how businesses can induct and onboard their new members of staff in a way that supports a culture of EDI.
Section Five
Embedding EDI into your workplace culture
This section will unpick the barriers to change when implementing EDI strategies, and it will offer tips on how to overcome any resistance to change. The content will give your business the tools and frameworks you’ll need to help develop an ongoing commitment to EDI within your workforce and manage change effectively.
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